What is SLA in Automation Anywhere?


SLA in Automation Anywhere is a process-based approach to automating business processes. It allows you to quickly and easily map out a process and then create a bot to automate it. The beauty of SLA is that it doesn’t require any coding, so it’s perfect for those who don’t have any coding experience. In this blog post, we’ll give you a rundown of what SLA is and how you can use it to automate your business processes. 

Significance of SLA 

It is also been considered a contract between a service provider and its customers that establishes the level of service that the service provider will deliver. The SLA will typically include a definition of the services to be provided, the performance levels to be achieved, and the terms under which the service provider will be held accountable for not meeting the agreed-upon levels of service.

What is Automation Anywhere?

Automation Anywhere is a robotics process automation software that enables businesses to automate their manual processes. It uses a drag-and-drop interface to create bots that can automate tasks such as data entry, form filling, and email response. In the past few years, Automation Anywhere Online Training in India has been hugely in demand, as it offers a wide range of features such as cognitive automation, natural language processing, and machine learning.

How does SLA work in Automation Anywhere?

In order to understand how SLA works in Automation Anywhere, it is first important to know what SLA is. SLA stands for Service Level Agreement, and it is a contract between two parties that sets forth expectations and responsibilities regarding a particular service. In the context of Automation Anywhere, SLA is used to define the level of service that is expected from the software.

When setting up an automation project, the user will specify an SLA for each task. This SLA will determine how long the task should take to complete, as well as what happens if the task does not meet the specified criteria. For example, if a task has an SLA of “3 hours,” this means that the task should be completed within three hours. If the task takes longer than three hours to complete, it will be considered a failure.

There are two types of SLAs in Automation Anywhere: response time and completion time. Response time is the amount of time that elapses between when a task is started and when it first produces a result. Completion time is the amount of time that elapses between when a task is started and when it finishes running. Both response time and completion time are measured in minutes.

It’s important to note that not all tasks can be completed within the specified timeframe; some tasks may take longer than others. In these cases, Automation Anywhere uses a process called “timeboxing” to ensure that tasks are

What are some benefits of using SLA in Automation Anywhere?

There are many benefits of using SLA in Automation Anywhere. One benefit is that it can help you to automate tasks more effectively. Another benefit is that it can help to improve the accuracy of your results. Additionally, SLA can help to speed up the process of automating tasks.


SLA in Automation Anywhere is a very powerful tool that can help you automate your business processes. It is quite easy to utilize and can be customized to fit your respective needs. With SLA, you can easily manage your business processes and improve efficiency. So, if you also want to know about SLA and Automation Anywhere in detail, then you must take up the Automation Anywhere Online Training to gain important skills, information and trends related to this field.