For small business owners, a cloud phone system offers all the capabilities needed to compete for the long term, without requiring the significant purchasing power of a large company. In addition, it will give you the agility to adapt to sudden structural changes and ensure that your data remains safe and secure.
Choosing a phone system can be a headache. Because it’s not just about figuring out which one is best, it’s about figuring out which one is best for the business, and for small businesses there are a number of factors that can make this especially difficult.
First, they may not have access to large budgets and cash flow. The number of employees can increase or rotate quickly, with little or no human resources resources to support the onboarding and transfer processes. Then there are security and resiliency issues, and when communications systems fail and lead to operational downtime, this can cause huge financial losses, which small businesses can have a very hard time recovering from. Many small businesses also overlook the importance of security when purchasing new communications technology.
The best small business phone solution is one that’s affordable, agile, and resilient. All of these features can be found in a cloud phone system, also known as a VoIP phone system. Indeed, as NFON points out, cloud telephony is:
Unlike phone systems that require physical hardware to function, a VoIP phone is managed online by a third-party provider. That means you get all the benefits of a business phone system without the costs of buying, owning and maintaining phone hardware. There is no rent or charges for international calls. There is also no need for IT staff to set up and maintain the systems. Instead, all your communications can be managed and maintained remotely, with all service costs consolidated into one flat monthly subscription fee.
When running a small business, big changes can happen suddenly, so it helps to have systems that can quickly scale up or down to meet fluctuations in team size, structure, or market demand . With hardware-based systems, setting up new users is time-consuming and laborious, requiring the installation of physical cabling and cables. Cloud phone systems can be instantly scaled up or down to accommodate as many or as few users as you need. All that is needed is a ‘softphone’ for each user, and you are ready to go.
With a VoIP system, the provider manages phone service and communications data from an external data center. A data center is a highly secure remote location designed to keep communications safe, secure and running smoothly. The best cloud phone providers manage the service from multiple data centers, providing a highly resilient backup against communications downtime.
If a data center experiences a power outage, for example, phone service can simply “fail over” to a secondary data center in a different location. This means communications stay up and running as usual, and the business can avoid the devastating impact of communications downtime.
Advantages of unified communications
Unified communications systems have become the basis of professional activity, as they allow people to work together, share content and hold meetings. In addition, with an important addition, the conservation of information. Ease of use, complete independence and reliability are the credentials of unified communications systems like those of NFON. If you want to know more about these solutions you can visit this link