The use of Twilio for SMS and Communications API has made a lot of sense in the market of SMS marketing and advertisement. With the rise of mobile messaging applications like Twitter, LinkedIn, Facebook, and Google+, SMS has acquired a new importance in our daily communication lives. Apart from these, SMS apps are available on most devices nowadays, including cellular phones and PDAs. In fact, the rise of mobile computing has made it possible to access the internet using Wi-Fi connections from anywhere.
However, one may ask, why would anyone use Twilio instead of other messaging systems? What makes Twilio more applicable compared to popular SMS services like SMSG, MMS, and HTC Tattoo? To answer this question, it is important to take into account some of the main features of Twilio. These main features include its SMS delivery protocol, rich media support, application programming interface, advanced call center, outbound calling capability, outbound messaging systems integration, and video calling capabilities.
First and foremost among the main features of Twilio alternatives are that of sending and receiving SMS through a web connection. This feature makes it easy for customers to send messages from their mobile devices or even personal computers. Along with this, sending and receiving messages through a web connection also provides instant feedback, response, and confirmation as well as availability of all application features.
The second feature that makes Twilio a great choice for SMS and communications API is that it uses low bandwidth and high spec hardware for transmitting SMS. Since using this low bandwidth and high spec hardware for transmission creates longer message broadcast rates than other common SMS messaging short codes, Twilio can send unlimited SMS per second. Along with this, the use of outbound call center makes it easy for customers to contact customer support professionals during emergencies. Twilio has also integrated application programming interface or API, which allows third party applications to integrate with its SMS services.
In addition, Twilio has an application programming interface or API that enables developers to create dynamic visual representation of business processes. This visual representation makes it easier for customers to understand business processes, which ultimately improves customer satisfaction. To make this feature more useful, Twilio leverages on its rich media support and image data. Apart, from its application programming interface or API, Twilio also offers text-to-speech capability for both mobile and PC devices. This feature gives customers an option to speak directly to the representatives of the brand.
There are a number of other features that make Twilio a unique choice for SMS and communications API. First of all, Twilio offers SMS gateway service that supports bulk sending of large volumes of SMS using the popular short codes. It also provides a powerful mechanism to integrate voice communication. Moreover, Twilio also offers unified messaging solutions that include features such as fax to email, unified communication and presence discovering. It is worth mentioning that these main features make it difficult for other messaging systems to remain competitive. Twilio is not only the largest mobile platform in Europe but also one of the largest ones in the world.
One of the most important advantages of Twilio is that it can easily adapt to the changing needs of the market. Apart from SMS gateway services, it also offers other text and communication services such as MMS, blurred format conversion, and image push notification. Another advantage is that it provides the option of sending messages to multiple users through different formats such as short codes, text message and URL. Additionally, Twilio allows the users to manage voice and video calls through its advanced conference capabilities. Its other advanced features include media sharing, file sharing, and file buffering and VoIP call facilities.
To conclude, Twilio is one of the most competitive messaging services available in the market today. As a user, you would need to check out that among the various Twilio Alternatives for SMS and Communications API’s best suits your needs. However, as with any decision related to business communications, it is always recommended to get in touch with experts so that you can get the right information on the pros and cons of choosing a particular gateway API. By doing this, you will have an idea about what features to look out for and if they can meet your requirements.